Reference

Privacy Policy for bd 65

We collect and protect information when you open an account, deposit via bKash, Nagad or Rocket, and play in our lobby. This policy explains what we gather, how we use it, and the rights you hold over your data.

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bd 65 Privacy Policy for bd 65
PRIVACY QUESTIONS

Contact Us About Your Data

If you want to review, update or delete your personal information, or if you have questions about how we handle your data, reach us through the channels below. We respond to privacy requests within a reasonable timeframe.

Live Chat Open the chat icon in the bottom corner of any page. Our team answers privacy questions and account data requests in real time during support hours.
Email Support Send your data request or privacy question to our support email. Include your registered mobile number or account ID so we can verify your identity and respond securely.
Account Settings Log in and visit account settings to review the personal details we hold, update contact information, manage marketing preferences, or request account closure and data deletion.
DATA PROTECTION

How We Safeguard Your Information

We encrypt payment details when you deposit through bKash, Nagad or Rocket, and session data travels over secure connections. Account access requires OTP verification, and we monitor login attempts to flag suspicious activity. You control your own data rights.

Encrypted Connections

All traffic between your device and our platform uses SSL encryption. Payment information entered during bKash, Nagad or Rocket deposits is tokenised and stored securely; card or wallet PINs never reach our servers.

Cookie Management

We use cookies to keep you logged in, remember language preferences, and track session activity for security. You can block or delete cookies in your browser settings, though some features may not work without them.

Data Retention

Account and transaction records stay on file while your account is active and for a period after closure to meet legal obligations. You can request deletion of non-essential data by contacting support with your account ID.

Your Rights

You can access, correct or delete your personal information, withdraw marketing consent, and request a copy of the data we hold. Local law may grant additional rights depending on your region; contact us to exercise them.

Common Questions About Data and Privacy

We collect your mobile number, email, date of birth, and payment details when you open an account. Device type, IP address and session data are logged for security and fraud prevention.

Payment details are encrypted during transmission and tokenised in storage. Your wallet PIN or OTP never reaches our servers; authentication happens directly with your payment provider.

Yes. Log in and visit account settings to review your profile details, transaction history and marketing preferences. For a full data export, contact support with your account ID.

Open account settings and toggle off marketing notifications. You can also click the unsubscribe link in any promotional email. Account-related messages like deposit confirmations will still reach you.

We do not sell your data. We share information with payment processors to handle bKash, Nagad or Rocket transactions, and with service providers who help us operate the platform under strict confidentiality agreements.

We retain transaction records and account details for a reasonable period after closure to meet legal obligations and resolve any disputes. You can request deletion of non-essential data by contacting support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.